Help & FAQ

Find quick answers about listings, ratings, reviews, discovery categories, and creator rankings. If you still need help, join our Discord community.

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Getting Started

What Shahniva is and how to find great videos and collections.

What Shahniva is, and why discovery is the core product.

How adding listings works and how creator pages are formed.

How community input powers discovery across the platform.

How collections work, how to browse them, and how to create your own.

How review and collection reports are handled and what moderation actions mean.

How profile pages are structured and what each profile section means.

Manage password and avatar, and keep your account up to date.

How each category works, what each one prioritizes, and why listings move.

Where to get help, ask questions, and report issues.